Terms and Conditions (T&C)
1. Scope
These Terms and Conditions (T&C) apply in the version valid at the time of conclusion of the contract to all business relationships between the online shop Aronica of Arti International GmbH and its customers. By using the website and placing an order, the customer accepts the following provisions.
2. Provider
Arti International GmbH
Roosstrasse 53
8832 Wollerau
Switzerland
E-Mail: info@aronica.ch
Phone: +41 44 558 45 23
CHE-439.100.235
3. Offer and Products
The presentation of products in the online shop does not constitute a legally binding offer.
Changes in assortment, packaging, design, prices, and technical specifications are reserved at all times. Our products are natural products. Color, taste, and consistency may vary slightly. By submitting the order, the customer makes a binding offer to conclude a purchase contract. The automatically sent order confirmation constitutes acceptance of this offer. The purchase contract is therefore concluded upon receipt of the order confirmation.
4. Prices
All prices are stated in Swiss Francs (CHF).
Price changes, errors, and technical mistakes are reserved.
Unless otherwise stated, prices exclude shipping costs.
5. Payment
Payment is made using the payment methods offered in the online shop.
Orders are processed and shipped only after successful receipt of payment.
The provider reserves the right to reject or cancel orders without stating reasons.
6. Delivery
Delivery takes place within Switzerland.
Delivery times are non-binding and may vary depending on availability or shipping providers. Arti International GmbH accepts no liability for delays caused by shipping companies, force majeure, or customs procedures. We are entitled to make partial deliveries and partial services at any time, provided this is reasonable for the customer.
7. Transfer of Risk
Benefits and risks pass to the customer upon handover of the goods to the shipping service provider.
8. Shipping Costs
Shipping costs are shown separately during the ordering process.
Additional customs or import costs for international deliveries are borne by the customer.
9. Retention of Title
We retain ownership of the goods until full payment has been received. If the customer acts in breach of contract, especially if payment obligations are not fulfilled despite a reminder, we may withdraw from the contract after setting a reasonable deadline and demand the return of the goods still owned by us.
After receiving the goods back, we are entitled to dispose of them. We reserve the right not to enter into a contract in the event of a negative credit check result.
10. Returns and Complaints
Food products and opened products are excluded from exchange and return for hygiene reasons, unless statutory warranty rights apply. Damaged or incorrectly delivered products must be reported in writing within 1 day of receipt. Complaints must be submitted by e-mail to info@aronica.ch.
11. Liability
Arti International GmbH is not liable for damages resulting from improper use, storage, or application of the products. Any liability for indirect or consequential damages is excluded to the extent permitted by law.
12. Allergy and Health Notices
Our products may contain natural ingredients that can cause allergic reactions or intolerances in sensitive persons. Customers are responsible for carefully checking ingredients and product information before consumption. Arti International GmbH assumes no liability for allergic reactions, intolerances, or health complaints related to the consumption of the products. The products offered are not intended for the diagnosis, treatment, or cure of diseases and do not replace medical advice. All information on the website is for general informational purposes only.
13. Data Protection
Your data is treated with the utmost confidentiality. We respect your privacy and use the data only within the scope of our business relationship. Data necessary for business processing is stored in strict compliance with applicable legal regulations and passed on only to the postal service for shipping purposes. All personal data is treated confidentially. We are entitled to transfer personal data to affiliated companies for credit checks and credit monitoring. We send newsletters using a professional e-mail marketing solution to our customers and newsletter subscribers. Every email includes the option to unsubscribe from our mailing list. We do not pass on any personal data to other companies or individuals. Our online shop uses cookies. Even if you reject or disable them, you can still shop with us. The privacy policy is an integral part of these Terms and Conditions. You can find the detailed version in our Privacy Policy.
14. Website Availability
Arti International GmbH strives to ensure uninterrupted availability of the website whenever possible. No liability is accepted for technical malfunctions, outages, or data loss.
15. Customer Reviews
If you submit a customer review for products or services offered by us, you grant us the exclusive and unrestricted license to further use it. We reserve the right not to display a customer review, or to display it only for a limited time, in shortened or modified form, or to omit it entirely. Customer reviews reflect only the opinions of customers and do not necessarily correspond to our views.
16. Final Provisions
Arti International GmbH reserves the right to amend or modify these Terms and Conditions at any time. The version valid at the time of the conclusion of the contract shall apply. 8832 Wollerau is the exclusive place of jurisdiction for all disputes arising from a contract with Arti International GmbH.
Status: May 2026
